Complaints notice

Head office: Redono d.o.o, Dioklecijanova 3, HR-21000 Split, OIB: 84094881554 Head manager: Josip Sedlar, Registered court: Trgovački sud u Splitu, MBS: 060277905, e-mail: info@croatiainlove.com; tel.: +385998215358

Working hours: 01.04  – 31.10 : 08.00 – 21.00  (Every day),

01.11. –  31.03: 09.00 – 16.00 (Weekdays)

NOTICE ON FILING WRITTEN CONSUMER COMPLAINTS

In accordance with Article 6  paragraph 3 of the Act on the Provision of Tourism Services (NN 130/17) we would like to inform our customers that a complaint on the quality of our services may be submitted in writing to the company office (Address: Dioklecijanova 3, 21 000, Split), via postal address, fax or by e-mail:

Address:

Redono d.o.o.

Dioklecijanova 3, 21 000 Split

Croatia;

or e-mail: info@croatiainlove.com;

or phone: +385 99 821 5383

The response to your written complaint will be provided in writing within 15 days as of the receipt of the complaint. When filing a complaint, please provide the following information about the consumer: name, surname, and address or e-mail for response delivery.